Resumé - Karen Rankin

Highlights
	USCG 1600-Ton Masters License All Oceans STCW95 Compliant Merchant Mariner Document - Able Seaman Unlimited GROL Commercial Radio License with Radar Endorsement Proficient in all facets of Office Administration Effective interaction with customers, vendors and all levels of Management including Project Management Extensive PC support and Web Design experience
Experience
1998 - 2000	AstraZeneca Inc. - Wilmington, Delaware Support Specialist for AstraZeneca Pharmaceuticals Computing & Telecommunications Services Department (C&TS). Project Manager for the following: Definitions and Service Level Agreements Service Development Intradoc Documentation C&TS (NA) Operations Intradoc Interface Duties included: Developed and maintained intranet site for Speak Up, a Customer Feedback Process Feedback Analyst for Speak Up Web design Global Document Management Administrator Performed end-of-month billing process using TSO on mainframe Provided training for executives in Voice Recognition software and Internet Trained in Project Management and Presentation skills, Advanced Access
1985 - 1997	Captain - Worldwide Executive Officer and Administrative Captain aboard large luxury motor yachts for Philadelphia businessman. Duties included: Primary boat handler Manager of yacht finances with an annual budget of $150,000 Responsible for all navigation including celestial, sat nav, Loran and GPS Project Manager (1995-1997) for construction of new multi-million dollar 108-foot motor yacht in Savannah Georgia. Activities included: Worked with Design Engineers, providing input on systems that were incorporated into the yacht construction. Designed bridge layout and selected electronics and computer for pilothouse. Wrote numerous memos evaluating design and workmanship.
1984 - 1985	Homeport, Inc. - U.S. Virgin Islands After cruising Europe and the Caribbean with my husband in our own sailboat, worked (1985) as Accounts Clerk for Homeport, Inc., a charter yacht clearinghouse in St. Thomas, USVI. Processed account information for 160 yachts.
1970 - 1984	General Telephone Company - Tampa, Florida Six years as Long Distance Operator. Eight years in Engineering and Construction in various positions including: E&C Clerk Repair Dispatcher Computer Scheduling Executive Secretary for the E&C Director During these years I built a firm foundation for office management. Being well organized and versatile, with excellent communication skills, I was able to do a variety of jobs, filling in where needed in the Engineering and Construction Department of General Telephone.
Education
	Polk Community College - Winter Haven, Florida Outstanding Scholastic Achievement Award North Country Community College - Malone, New York Computer and Information Systems: Advanced Windows Based Software Nova University Sea Survival School Bridge Resource Management STCW Basic Safety Training USCG Fire Suppression School - Advanced Firefighting
Licenses
	USCG 1600-Ton Master w/Auxiliary Sail All Oceans Endorsement (Celestial Navigation) GROL Commercial Radio Operators License with Radar Endorsement USCG Radar Observer Merchant Mariners Document - Able Seaman Unlimited STCW95-Compliant Certified Scuba Diver (NAUI) HAM Amateur Radio Extra License FAA Student Pilot License
Software
	MS Word, WordPerfect, Lotus Word Pro, Excel, Lotus 123, Quattro Pro, Quicken, PowerPoint, Access, Approach, Voice Recognition: Dragon Naturally Speaking; IBM Via Voice, Visio, Intradoc, Microsoft Project; Microsoft Schedule Plus; FrontPage 98; Homesite 4.0, TSO, HTML: Internet Web Design, Paperport HP Scanning; Adobe Scanning; Microsoft Windows, DOS, PC maintenance and backup
Training
	Workshop - Managing Projects Workshop - Presentations that Work ExecuTrain - FrontPage 98 Advanced ExecuTrain - Access 7.0 Beginning ExecuTrain - Access 7.0 Intermediate ExecuTrain - Access 97 Advanced
Publications
	Several articles for Cruising World Magazine Article chosen for book The Best of People and Food

© Copyright 2002 by Bill and Karen Rankin. All rights reserved.